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Delivery Information
Our Delivery Charges
Delivery charges are calculated based on product weight & distance.
Total shopping cart value of more than LKR 6,000/= is valid for free shipping.
Delivery Time
We deliver to any part of Sri Lanka.
Orders placed before 9.00 am on a week day (Monday - Friday) within Colombo City Limits will be delivered the same day.
Orders placed after 9.00 am on a week day (Monday - Friday) within Colombo City Limits will be delivered the next day.
Orders placed outside of Colombo will take 2-3 working days to be delivered.
Orders placed after 9.00 am on Friday will be processed on Monday.
Orders placed on Saturday and Sunday will be processed on Monday.
Orders placed on a Poya, Public or Mercantile holiday will be processed the next working day.
We try our best to keep up with the above mentioned delivery timings, customers will be notified at the earliest possible time if there are any unavoidable delays with their order.
Delivery Tracking
Please use the link https://simplexdelivery.com/trackOrder.html to track your order. All orders placed online will be assigned a tracking ID which will be communicated with the customer through e-mail and this can be used to track the particular order.
Cash on Delivery
All products listed are eligible for cash on delivery. Customers are required to pay upon accepting their orders through our shipping partners.